FAQ

Q: Do podiatrists just cut toenails?

A: Podiatrists are university trained lower limb specialists. We can treat a wide range of lower limb issues including bone, muscular and skin related issues. If you have a problem related to your legs or feet, contact us for help!

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Q: Do I need a referral to come and see a podiatrist?

A: Absolutely not! A referral from your GP is only required if:

- You are to be seen under a Chronic Disease Management (CDM) or Team Care Arrangement (TCA) plan.

- You are a service veteran holding a Department of Veterans Affairs (DVA) card.

- You have been referred under Work Cover or other third party insurance.

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Q: Do you bulk bill?

A: Some appointments may be bulk billed if under an Enhanced Primary Care plan from your GP and only requiring basic treatment. More complex appointments or appointments in peak hours will be billed at the full price. 

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Q: Do you accept private health insurance?

A: With HICAPS on site, we can process your private health fund claim on the spot, provided you have podiatry cover on your health insurance.

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Q: What should I bring to my appointment?

A: Bring along any referrals, X-rays or scans relevant to your condition and your most commonly worn footwear (multiple pairs if necessary).